SMS Terms and Conditions
Last Updated: September 22, 2025
SMS Program Overview
Sports Figures operates SMS alert programs that deliver sports news, scores, and promotional content directly to your mobile device. By subscribing to any of our SMS programs, you agree to these terms and conditions.
Available Programs
NEWS Alerts
Purpose: Breaking sports news, trades, injuries, and major developments
Frequency: Up to 3 messages per week
Short Code: 31081
SCORE Updates
Purpose: Live game scores, results, and key moments
Frequency: Variable based on game schedules (up to 10 per day during active seasons)
Short Code: 31081
PROMO Offers
Purpose: Exclusive deals, ticket offers, and promotional content
Frequency: Up to 2 messages per week
Short Code: 31081
A2P 10DLC Compliance & Express Written Consent
A2P 10DLC Registration: Sports Figures is registered with The Campaign Registry (TCR) for Application-to-Person (A2P) 10-Digit Long Code (10DLC) messaging in compliance with carrier requirements and federal regulations.
Message Frequency and Charges
Message Frequency by Program:
- NEWS: Up to 3 messages per week
- SCORE: Variable frequency based on game schedules (up to 10 messages per day during peak seasons)
- PROMO: Up to 2 messages per week
- Account/Billing: As needed for account management
Message and Data Rates:
Message and data rates may apply. Standard messaging charges from your wireless carrier will apply to each message sent and received. Check with your carrier for specific rates. Sports Figures does not charge for individual messages, but subscription fees apply as outlined in your chosen plan.
Opt-Out Instructions
How to Unsubscribe (Multiple Methods Available):
1. Text Message Opt-Out
Universal Opt-Out: Reply STOP to 31081 to immediately unsubscribe from ALL Sports Figures programs
Note: STOP is the universal unsubscribe command and will remove you from all programs regardless of how many you're subscribed to.
Program-Specific Opt-Out:
- Reply STOP NEWS to unsubscribe from NEWS alerts only
- Reply STOP SCORE to unsubscribe from SCORE updates only
- Reply STOP PROMO to unsubscribe from promotional messages only
2. Online Account Management
Log into your account at sportsfigures.io and manage your subscriptions
3. Email Request
Send an email to unsubscribe@sportsfigures.io with your phone number
4. Customer Support
Contact our support team at support@sportsfigures.io
Opt-Out Confirmation:
You will receive a confirmation message when you successfully unsubscribe. We remove unsubscribed numbers from active messaging lists within 30 days and you should stop receiving messages within 24 hours.
Note: Records may still be retained as required by law (e.g., TCPA compliance) — see our Privacy Policy for full details on data retention.
Help and Support
Get Help:
- Reply HELP to 31081 for assistance
- Email: support@sportfigures.io
- Phone: (833) 216-2380
- Online: sportsfigures.io/contact
Customer Support Hours:
Monday - Friday: 9:00 AM - 8:00 PM EST
Saturday - Sunday: 10:00 AM - 6:00 PM EST
Supported Carriers
Our SMS programs are supported by major U.S. wireless carriers including but not limited to:
Major Carriers:
- Verizon Wireless
- AT&T
- T-Mobile
- Sprint (now part of T-Mobile)
Regional & Prepaid:
- Cricket Wireless
- Boost Mobile
- Metro by T-Mobile
- U.S. Cellular
Note: Not all carriers support all features. Message delivery may vary by carrier and location.
Privacy and Data Protection
Your privacy is important to us. We collect and use your mobile phone number solely for delivering SMS messages as part of our sports alert programs. We do not sell, rent, or share your phone number with third parties for their marketing purposes.
International Data Processing:
By using our Services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate, including our SMS service provider Twilio Inc. This processing is necessary to deliver SMS messages to your mobile device and may involve data transfers outside your country of residence.
How We Use Your Information:
- Deliver SMS alerts for your subscribed programs
- Send account and billing notifications
- Provide customer support
- Improve our services (anonymized analytics only)
Your Privacy Rights:
Your privacy rights, including those under the California Consumer Privacy Act (CCPA) and other applicable laws, are described in detail in our Privacy Policy.
For complete details on our privacy practices, please review our Privacy Policy.
Age Requirements
You must be at least 18 years old to subscribe to our SMS programs. If you are under 18, you must have permission from a parent or guardian who agrees to these terms on your behalf.
Service Availability and Limitations
Disclaimer of Warranties:
Our services are provided "as is" without warranties of any kind.
Carrier Liability:
Carriers are not liable for delayed or undelivered messages.
Service Limitations:
- SMS delivery depends on carrier network availability
- Message delivery times may vary based on network conditions
- We are not responsible for delayed or undelivered messages due to carrier issues
- Service may be temporarily unavailable for maintenance or technical issues
Content Accuracy:
While we strive for accuracy, sports information can change rapidly. We are not liable for decisions made based on information provided in our SMS alerts.
Prohibited Uses
You agree not to:
- Use our service for any unlawful purpose
- Share your subscription access with others
- Attempt to reverse engineer or interfere with our systems
- Use automated systems to interact with our SMS programs
- Forward or redistribute our content without permission
Modifications to Service
Sports Figures reserves the right to modify, suspend, or discontinue any aspect of our SMS programs at any time with or without notice. We may also modify these terms and conditions. Continued use of our service after changes constitutes acceptance of the modified terms.
Liability and Disclaimers
Disclaimer of Warranties:
Our SMS service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service or error-free content.
Limitation of Liability:
Sports Figures' liability for any claims related to our SMS service is limited to the amount you paid for the service in the 12 months preceding the claim.
Governing Law
These Terms shall be governed by the laws of the State of Wyoming, without regard to its conflict of law provisions.
Contact Information
Sports Figures LLC
Legal Department
Address: 123 Sports Center Drive, Los Angeles, CA 90210
Email: legal@sportsfigures.io
Phone: 1-800-SPORTS-1 (1-800-776-7871)
Customer Support
Email: support@sportsfigures.io
Phone: (833) 216-2380
SMS Short Code: 31081
TCPA Compliance Summary
✅ This SMS program complies with:
- Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act requirements
- CTIA Messaging Principles and Best Practices
- Carrier guidelines and requirements
- FCC regulations for commercial messaging